Information Collection
When you request delivery services through this website, we collect specific information necessary for order fulfillment. This includes your name, email address, and delivery location. We collect only what is required to coordinate farm sourcing and execute deliveries.
Purpose of Data Collection
Information collected serves the following purposes:
- Processing and fulfilling produce delivery requests
- Coordinating with farm partners regarding harvest volumes
- Managing delivery routing and scheduling
- Communicating service updates, delivery notifications, and seasonal availability
- Responding to inquiries submitted through contact channels
Data Storage and Security
Personal information is stored in secure systems with access limited to personnel directly involved in service operations. We implement technical and organizational measures designed to protect data against unauthorized access, alteration, disclosure, or destruction.
Data retention extends only as long as necessary for service provision or as required by applicable legal obligations. When data is no longer needed, it is securely deleted or anonymized.
Third Party Disclosure
We do not sell, trade, or transfer personal information to outside parties. Limited information sharing may occur with:
- Farm partners requiring delivery quantities and general location data for harvest planning
- Delivery coordination services requiring address information for routing
- Legal authorities when required by law or in response to valid legal processes
Third parties receiving information are contractually obligated to maintain confidentiality and use data solely for specified purposes.
Cookies and Tracking
This website uses cookies to enhance user experience and maintain session information. Cookie usage includes:
- Remembering cookie consent preferences
- Maintaining form data during session
- Basic analytics regarding website usage patterns
You may configure your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies enabled.
Email Communications
Email addresses collected are used exclusively for service-related communications. This includes order confirmations, delivery notifications, and responses to inquiries. We do not send promotional materials or share email addresses with marketing services.
Your Rights
You maintain rights regarding personal information we hold:
- Access: Request confirmation of what personal data we process
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of personal data under applicable circumstances
- Objection: Object to processing of personal data for specific purposes
- Data portability: Request transfer of data in structured, commonly used format
To exercise these rights, contact us via the email address provided on the contact page.
Children's Privacy
This service is not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that data has been collected from someone under 18, we take steps to delete that information promptly.
Changes to Privacy Policy
This privacy policy may be updated periodically to reflect changes in practices or legal requirements. Material changes will be communicated through website notification or direct email to active service users. Continued use of services after policy updates constitutes acceptance of revised terms.
Contact Regarding Privacy
Questions, concerns, or requests regarding this privacy policy or data handling practices should be directed to:
Legal Basis for Processing
We process personal data based on the following legal grounds:
- Contract performance: Processing necessary to fulfill delivery service agreements
- Consent: Where you have provided explicit consent for specific processing activities
- Legitimate interests: Processing necessary for operational purposes, provided such interests do not override your privacy rights
- Legal obligations: Processing required to comply with applicable laws and regulations
International Data Transfers
Personal data is processed and stored within New Zealand. Should circumstances require data transfer outside New Zealand, appropriate safeguards will be implemented to ensure adequate protection in accordance with applicable privacy laws.
Automated Decision Making
We do not use personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.